Pollo Tropical, located at 8700 Bird Rd, Miami, FL, stands out as an excellent choice for chicken lovers seeking fresh, flavorful meals. The reviews speak volumes about the restaurant’s commitment to quality food and outstanding service. Customers like Zobeida Cabrero rave about the professionalism of the staff and highlight the well-prepared dishes alongside perfect condiments. This dedication extends to the cleanliness of the restaurant, enhancing the overall dining experience.
Adrian Fernandez emphasizes the health-conscious nature of Pollo Tropical, noting that the Bird Rd location sets a high standard amongst its peers. Especially commendable is the courteous service offered, even during peak hours. A satisfied customer named Scarab points out the exemplary service from an employee named David, reinforcing the friendly ambiance. Additionally, Christopher DeGance shares a positive experience with a large order, praising the efficient handling and the deliciousness of the food.
While a customer named Unikicon mentions occasional saltiness in the rice, the simplicity and fulfillment of the platters are undeniable. Overall, Pollo Tropical at 8700 Bird Rd is a testament to amazing flavors, efficient service, and a welcoming environment, making it a must-visit for anyone in the area.
Amenities and More
Service options
Outdoor seating
Kerbside pickup
No-contact delivery
Delivery
Drive-through
On-site services
Takeaway
Dine-in
Popular for
Lunch
Dinner
Solo dining
Accessibility
Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet
Offerings
Comfort food
Healthy options
Quick bite
Small plates
Vegetarian options
Dining options
Brunch
Lunch
Dinner
Catering
Dessert
Seating
Table service
Amenities
Toilet
Wi-Fi
Wi-Fi
Atmosphere
Casual
Cosy
Quiet
Trendy
Crowd
Family friendly
Groups
Tourists
University students
Planning
Accepts reservations
Payments
Credit cards
Debit cards
NFC mobile payments
Credit cards
Children
Good for kids
High chairs
Kids' menu
Parking
Free of charge street parking
Free parking lot
Parking
Photos
Reviews For Pollo Tropical 8700 Bird Rd
zobeida cabrero
Jul 2,2025
The staff was very professional and the service was excellent. The food was well prepared and the condiments were perfect. The restaurant was cleaned. I recommend this restaurant very highly for the great price, service and great food.
Adrian Fernandez
Jun 28,2025
I've always thought Pollo Tropical is the healthiest of fast food here. But not all of them are the same. This place is the best of all I went. Specially the shift on Saturday afternoon. These people are genuinely polite, always ready to take your orders even at the window if you change it. They are very nice and the food is great! The best Pollo!!
Scarab
Jun 20,2025
Shout out to David who work for the amazing service and this place never misses!
Christopher DeGance
Jun 13,2025
I ordered lunch for 23 people online yesterday for pick up at between 11am and 11:15am. The manager called me at 10:15 am, to verify a couple of the orders. She was polite and friendly. When I arrived at 11am, they were packaging everything up, and I was on my way in less than 2 minutes. The food was hot, fresh, and delicious. Great job, Pollo crew!!
Unikicon
May 30,2025
Not too bad to be honest. Sometimes their rice has too much salt but that's probably because of my salt tolerance. But the mere simplicity of the the platters are not only tastes but fulfilling.
Bruh
Apr 24,2025
My boi Albert was very welcoming. Fast, easy, and efficient
Natalie Roque
Apr 6,2025
Kevyn is amazing! He remembers that I come after the gym, and what I usually order. He is kind, thoughtful, respectful. They ran out of sweet tea, and he gave me tea with sugar packets. He is a stellar person who makes it a pleasure to come to this delicious restaurant. I love the vegan picadillo and tea, as much as I love the marvelous service. They always get your order right. This is my favorite spot in Miami, thanks to Kevyn and your other amazing staff!
Trinity Electric Lady
Apr 3,2025
I Love Pollo Tropical in general. This location was very far from my neighborhood restaurant but was super clean, all employees were wearing masks and the food was fresh and delicious. Bathrooms were very clean as well. Plenty of room in the dining area to stay socially distanced to dine inside or outside on the patios. There is ample parking and a drive through.
Reviews For Pollo Tropical 8700 Bird Rd